Yes, please call or email our customer service team who will talk you through the process.
Refunds & Returns
My item is damaged. May I have a refund?
I have a complaint about a product. Who do I speak to?
We do our best to ensure all complaints are dealt with promptly. Call Freephone 08000 11 22 88 or use the online form on the Contact Page. You can also email us on firstname.lastname@example.org
I ordered an item by mistake. Can I return it?
Yes, please call or email our customer service team who will talk you through the process. Please note charges may apply.
Peace of Mind for the Veterinary Professional
ISO 9001 & 13485 High Quality Manufacturing for over 30 years
Unparalleled Customer Support
VN’s or RVT’s on hand to support your business
Delivering better patient outcomes
Products Designed and Developed for the Veterinary professional
Overnight Direct Supply
International distribution partners around the world