General FAQ's

General questions regarding Millpledge services & products.

What are your office opening times?

We are open Monday to Friday 9am – 5pm

Are all of your products available to buy online?

Some products are classed as restricted such as pharmaceuticals and are only available to registered veterinary practices. Other items may be available for a limited time only.

If you cannot find what you are looking for please call Freephone 08000 11 22 88.

I have a complaint. Who do I speak to?

We do our best to ensure all complaints are dealt with promptly. Call Freephone 08000 11 22 88 or use the online form on the Contact Page. You can also email us on

Who is my Regional Sales Executive?

Details of regions covered by our sales executives are in our ‘Meet the Team’ section on our ‘Why Millpledge’ page.

Do you offer lectures for CPD?

Yes, details of coming lectures will be available on our website or via social media. You can discover more information in the Shows & Events section.

Are all of your products available through my wholesaler?

Some products may only be available as a special order. Call us for advice.

Becoming a wholesaler or distributor of Millpledge products

Millpledge’s products are available through a number of distribution and wholesale partners across the globe, we work with both large and small distributors and partners. Please send us a message through our ‘Contact Page’ / ‘Create Account’ or email with your enquiry, we look forward to working with you.

I have a private label product enquiry, whom do I contact?

We welcome your enquiries, please send us a message via ‘Create Account’ and select ‘Private Label’.

What is the Rapz Eazy Tear® stack offer?

The Rapz Eazy Tear® stack offer allows you to purchase all varieties of the Rapz Eazy Tear® High Performance Cohesive Bandage as discount prices. Search 'Rapz Eazy Tear®' or visit the Rapz Eazy Tear® product page for full details.

What are MP Rewards?

MP Rewards are our way of thanking you for purchasing Millpledge products. Each product has a point value which can be found on the yellow stickers that are applied to every product you receive. Collected MP Reward Points can be exchanged for eGift cards to spend at Amazon.

What are the yellow stickers on the products I receive?

These are MP Reward Points which are our way of thanking you for purchasing Millpledge products. Each product has a point value and points can be exchanged for eGift cards to spend at Amazon. Visit our MP Rewards page to find out more.

Why is the Millpledge logo a windmill?

Graham Cheslyn-Curtis set up our head office at a converted farm in the Nottinghamshire countryside where a windmill once stood on a hill close by. It gave the name of the company and made a distinctive identity for a pharmaceutical business. When Millpledge concentrated on veterinary products the logo was already recognisable so it stuck.

Peace of Mind for the Veterinary Professional

Promise 1

Millpledge Quality

ISO 9001 High Quality Manufacturing for over 30 years

Promise 2

Unparalleled Customer Support

VN’s or RVT’s on hand to support your business

Promise 3

Delivering better patient outcomes

Products Designed and Developed for the Veterinary professional

Promise 4

Overnight Direct Supply

International distribution partners around the world

Register for an online account today.

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